TESTIMONIALS

THIRDEYE

Vera Merkatz Business Development

"Working with Steve has totally changed the game for us. His experience and insight to retail and loss prevention have helped us optimise our sales and overall product market fit. The most valuable part however is to have access to his network - he knows everyone, what they're after and how to approach them. Priceless not only for an early-stage company but anyone building products/services for the retail industry. Overall, Steve isn't just an advisor but has become an integral part of our team, both professionally and personally"

GANDER

Ashley Osborne Director and counsel

"We have been working with Steve for a while now and I can safely say his retail knowledge, insights and experience are second to none.  Coupled with this is a genuine desire to help retailers protect their profits and prevent losses and this is evident in the way he approaches his work.
In my experience of consultants Steve is also unique.  Of course he has oodles or retail knowledge, but what sets him apart is how he can apply this knowledge and experience laterally to any scenario thrown at him.  For our solution, being a retailer and consumer facing technology this requires a lot of lateral thought and consideration.  Additionally, he has his finger on the pulse, be it retail focussed or at a more macro market level which means his advice and insights are current, ensuring an ever evolving product market fit.
Above all, Steve conducts his work with great enthusiasm and professionalism.  His knack for communicating complicated things in a simple fashion ensuring meetings and conversations are always productive.  He is an incredibly valuable part of our team and would be for any company looking to operate in the retail sphere."

CATAPULT

Andrea Burns - Development Director

“Steve is an exceptional Consultant who is an absolute expert in his field. His extensive knowledge and skillset draws from in-depth real-world experience with major well respected retailers. His ability to grasp a company’s current situation and what may be prohibiting profit is second to none. He focuses not only on opportunities to cut costs which will only give short-term gains, but also gives you the tools and expertise to continually and consistently make good decisions and maximize ‘profitunities’ which leads to more sustainable business.
I look forward to working with him again.”

ADAMAPP

Radek Stejskal - Director

"I have the opportunity to cooperate with Steve and to build together cutting edge technologies for retailers. Steve is a brilliant retail consultant focused on loss/profit prevention area. He has over 25 years of experience in the retail field. He is passionate about helping the client to reduce costs and always looking for the best solutions for them and helping them on turning a loss into profit.  Steve is always coming with the new ideas on how to save a massive amount of money to the retailers and thanks to his positive, can-do attitude, these ideas are realised. I would recommend Steve without hesitation."

WAITROSE AND PARTNERS

Tim Perkins Head of Profit Protection

"Steve worked with Waitrose over the course of a year to transform our approach to profit protection throughout the business. Steve used the concept of ‘total loss’ to identify opportunities and to engage senior stakeholders (up to Board level) in solutions to improve profitability. Steve is able to bring a vast level of experience, industry know-how and industry connections to the table and would be a very credible voice in any business. Steve manages this whilst keeping things simple, gaining cut-through where others would struggle. Steve is naturally collaborative, very entrepreneurial and able to produce significant volumes of meaningful output. Steve would be an invaluable asset to any kind of organisation that wants to find solutions to improve profitability or save costs."

WAITROSE AND PARTNERS

Ross Avery CFO & Ben Stimson Director of retail

"Steve has worked with Waitrose for the past year and made a real impact on our approach to Shrinkage. His combination of analytical rigour combined with a determination to fix issues at source makes him great to work with"
"Thanks  for all the work you have done, and the energy and insight you have brought to this critical but complex topic over the last year"

MARKS AND SPENCER PLC RICHARD JENKINS HEAD OF LOSS PREVENTION

Richard Jenkins Head of Loss Prevention

I worked with Steve for 15 years at M&S, he is a conscientious and talented retailer that took his broad knowledge and later specialised in Profit Protection/ Loss Prevention matters. Over the years I observed him develop into a thought leader in this space, having stabilised and then significantly improved the loss prevention function at M&S. he was a pleasure to work with, reliable, sincere, self aware and collaborative. He has much to offer and will bring value to any organisation.

MOSAIC CONSULTING

Advisory support

Steve has given some excellent advice and guidance to us as a business.  He is knowledgable and able to talk about a wide range of Retail related topics.  His understanding of the Profit Protection space is fabulous and he understands the macro view on loss and broader business dynamics really well.